Disability Information & Advice Line


Tel: 01977 723933 /34
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Privacy Policy

Please go here to view our Cookies Policy.

This policy sets out how DIAL Wakefield uses and protects any personal information you give us when you use this website.

We are committed to respecting and protecting your privacy. Any information you provide to us via our website will be used as per this policy.

Our policy may change from time to time so please check this page periodically.

If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at Privacy

DIAL Wakefield may collect the following information:

Your name, contact information including your email address and any other information you provide us with relevant to your query. If you make a donation online your card information is collected by our partner organisation Just Giving but is not held by us.

How we use your information and who has access to it.

We use the information to respond to your query.

Any details you give to us are held in accordance with current Data Protection Legislation.

We do not collect information for marketing purposes and would not pass it on to third parties unless we have your express consent to do so or we are required to do so by law. If you make a donation online your donation is processed by Just Giving who specialise in secure online donations.


Our website contains links to other websites that may be useful to you. DIAL Wakefield has no control over those websites or their content. We cannot be responsible for the protection or privacy of any information you provide while visiting those sites and those sites are not governed by this privacy policy. Please refer to each individual websites privacy policy and exercise caution.


DIAL Wakefield is committed to ensuring all recorded data including personal information is secured. We have a number of procedures in place to safeguard the information we collect. However as the internet is not 100% secure and emails sent via our website are not encrypted we advise you to consider the content of the information you wish to send to us as we cannot guarantee the security of the information you transmit to us and you do so at your own risk.

Log Files

Like many other Web sites, http://www.dialwakefield.co.uk makes use of log files. These files merely log visitors to the site - usually a standard procedure for hosting companies and a part of hosting services's analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user's movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons

http://www.dialwakefield.co.uk uses cookies to store information about visitors' preferences, to record user-specific information on which pages the site visitor accesses or visits, and to personalize or customize our web page content based upon visitors' browser type or other information that the visitor sends via their browser.

DoubleClick DART Cookie

→ Google, as a third party vendor, uses cookies to serve ads on http://www.dialwakefield.co.uk.
→ Google's use of the DART cookie enables it to serve ads to our site's visitors based upon their visit to http://www.dialwakefield.co.uk and other sites on the Internet.
→ Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following URL - http://www.google.com/privacy_ads.html

Third Party Privacy Policies

You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. http://www.dialwakefield.co.uk's privacy policy does not apply to, and we cannot control the activities of, such other advertisers or web sites. You may find a comprehensive listing of these privacy policies and their links here: Privacy Policy Links.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites. What Are Cookies?

Contact Page Policies

Personal details such as names, email addresses and telephone numbers are collected by The DIAL Wakefield website through our contact page (via email). This information is not stored on our servers or shared with anyone else. If you wish to have access to any information stored by us, please contact us here: Privacy

Children's Information

We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in and/or monitor and guide their online activity. http://www.dialwakefield.co.uk does not knowingly collect any personally identifiable information from children under the age of 13. If a parent or guardian believes that http://www.dialwakefield.co.uk has in its database the personally-identifiable information of a child under the age of 13, please contact us immediately (using the contact in the first paragraph) and we will use our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

This privacy policy applies only to our online activities and is valid for visitors to our website and regarding information shared and/or collected there. This policy does not apply to any information collected offline or via channels other than this website.


By using our website, you hereby consent to our privacy policy and agree to its terms.

Access to your information

You have the right to request a copy of the information we hold about you and to ask us to correct or remove information that is inaccurate. Requests should be made in writing directly to DIAL Wakefield. We will deal with your request promptly.


This Privacy Policy was last updated on: Wednesday, May 23rd, 2018. Privacy Policy Online Approved Site
Should we update, amend or make any changes to our privacy policy, those changes will be posted here.