Disability Information & Advice Line


Tel: 01977 723933 /34
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Disability Information & Advice Line (DIAL)

We provide general disability advice and specific Disability Welfare benefits advice.


DIAL Wakefield has been providing free, confidential and impartial information and advice for thirty years. Some of our services include:
  • A user led advice line
  • Disability and carers benefit form filling service
  • Blue Badge Hard Copy form completion
  • Welfare rights
  • Drop-in information service
  • Face to face appointments with trained advisors
  • Disability Appeal Tribunal advice and potential Representation
  • Access to a large resource of published information

Please contact us if you would like to know more or if you have a question about your current situation or someone you care for.

Advice Line

Our opening times are:-
Monday and Tuesday 10 - 12.00am & 1.00pm- 4.00pm.
Thursday 10.00am-12.00am
Please leave a voicemail message outside these hours and we'll get back to you as soon as we can. Contact us by phone on 01977 723933/34

Drop-in Information Service

Our drop-in information service is available at our office Monday - Thursday 10 - 12:00am and 1:00 - 4pm. If you attend with a benefit form to complete you will need to make an appointment for its completion.

General disability information & advice

We can advise and provide information on any aspect of disability or care including:
  • Access
  • Mobility
  • Equipment and appliances
  • Sport and leisure
  • Community, voluntary and charitable services
  • Housing
  • Education
  • Employment
  • Self help groups
  • Local welfare services
  • Legislation and rights
  • Holidays
  • Motoring and travel
  • Health and wellbeing
And much more...

Who are our advisors

Our advisors are mainly staff and volunteers who either have personal experience of disability and/or caring. They all receive a high standard of training and ongoing support. In the event they cannot help you they will know who can.